Summary

Implements certain recommendations of the 2019 review of the

(the Tune review) by amending the: National Disability Insurance Scheme Act 2013 to establish the Participant Service Guarantee to provide timeframes and engagement principles for how the National Disability Insurance Agency undertakes key administrative processes; enable participant’s plans to be varied without requiring a full plan review; amend the objects and principles of the Act; clarify the eligibility criteria for people with psychosocial disability; streamline certain administrative processes for participants; provide clarity in relation to decisions about plan management requests and extend the risk assessment process for self-management of funding to those using registered plan management providers; enable the National Disability Insurance Agency to make direct payments on behalf of participants; and remove redundant provisions and make technical amendments; and to make a consequential amendment.